What is Toil?
Answer
Toil is the kind of work that tends to be manual, repetitive, automatable, tactical, devoid of enduring value, and that scales linearly as a service grows.
If you can be automate a task, you should probably automate the task.
Automation significantly reduces Toil. Investing in automation results in valuable work with lasting impact, offering scalability potential with minimal adjustments as your system expands.
Read more: Google SRE Handbook